Saturday, June 18, 2011

Summer Cleaning News

Summer is finally here!  June has been a busy month for us at Professional Home Ames.  By the end of this month, we will have reached our 150th regularly cleaned home in Ames.  That means we are caring for 150 homes on a regular basis, mostly bi-weekly. That means we are cleaning over 300 homes each month, plus one time occasional and spring cleaning. 

What that DOESN'T mean is that our staff is overloaded, tired or taking on too much work.  Quite the contrary!  We use the single cleaning staff per home model.  So each of our staff has a home in the AM, one in the PM if they are full time, and that is it.  When we grow, we spend lots of TIME and attention, training someone new.  We add quality staff, we don't team up, or over load the staff we have.

With Summer in full swing, we are carefully making sure our staff has the support they need, that our clients are encouraged to communicate and give us feedback, that our quality checks, and our training via weekly updates and meetings continue to be our focus.